Updates Regarding Intermittent ResponseWare Session Issues - 2/17
Please note that our teams continue to working diligently to correct the identified ResponseWare issues and expect to have a fix ASAP. Three identified issues with ResponseWare are currently affecting...
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 2/19
UPDATE: A ResponseWare v2.1.2 patch was deployed on Wednesday, 2/18 in order to assist our ResponseWare team in further diagnosing and troubleshooting the issues occurring within the ResponseWare...
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 2/23
UPDATE: A ResponseWare v2.1.2 patch was deployed on Wednesday, 2/18 in order to assist our ResponseWare team in further diagnosing and troubleshooting the issues occurring within the ResponseWare...
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 2/26
A ResponseWare v2.1.2 patch was deployed on Wednesday, 2/18 in order to assist our ResponseWare team in further diagnosing and troubleshooting the issues occurring within the ResponseWare environment....
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 2/27
UPDATE: The ResponseWare teams have recently experienced testing success with a new configuration to address the identified issues. A stress test will be conducted today to assess if the combination...
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 3/4
UPDATE: After a patch was installed last week to aid in the diagnosis and correction of the identified ResponseWare issues, our team has made several configuration adjustments that have tested well...
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 3/6
UPDATE: Our team has made several configuration adjustments that have tested well with promising results. Testing is continuing with good progress in order to finalize a scalable configuration....
View ArticleUpdates Regarding Intermittent ResponseWare Session Issues - 3/8
UPDATE: On Sunday, 3/8, a new version of ResponseWare will be released to provide customers a significantly improved user experience. After a stress test conducted on 3/7, and with extensive testing...
View ArticleResponseWare Session Issues Resolved
On Sunday, 3/30, a final patch was released to fully resolve the recent issues experienced with ResponseWare sessions. The resolution has been fully tested and approved by our Quality Assurance team...
View ArticleInsight 360 Cloud Release
Turning Technologies is happy to announce the relaese of Insight 360 Cloud (v3.0). This latest version shifts software to a subscription-based licensing model through the Turning Account, which...
View ArticleRRRF-03/04 Firmware Release
Turning Technologies is happy to announce the upcoming release of new RF (RRRF-04) and RF+ (RRRF-03) Receiver firmware. Firmware has been updated in conjunction with the Insight 360 Cloud...
View ArticleTurning Account v1.2.0 Release
Turning Technologies is happy to announce the release of Turning Account v1.2.0. Turning Account v1.2.0 is available at account.turningtechnologies.com. For new users, new account creation will...
View ArticleTurningPoint Cloud v6.2.0 Release
Turning Technologies is happy to announce the release of TurningPoint Cloud v6.2.0. TurningPoint Cloud v6.2.0 is only available on the Turning Account server at account.turningtechnologies.com....
View ArticleResponseWare v2.4.0 / ResponseWare v2.2.0 Release
Turning Technologies is happy to announce the release of ResponseWare v2.4.0 for browser-based applications and ResponseWare v2.2.0 for iOS and Android devices. ResponseWare v2.2.0 is now available on...
View ArticleInsight 360 Cloud Desktop v3.1.1 Release
Turning Technologies is happy to announce the release of Insight 360 Cloud Desktop v3.1.1. Insight 360 Cloud Desktop v3.1.1 is available within the Insight 360 Message Center and via the Turning...
View ArticleRelease of TurningPoint PC v5.4.0 and Mac v5.3.3
Turning Technologies is happy to announce the release of TurningPoint PC v5.4.0 and TurningPoint Mac v5.3.3 on Tuesday, August 4.TurningPoint v5.4.0 and v5.3.3 provides security for LMS...
View ArticleTurning Account 1.4.0 Release
Turning Technologies is happy to announce the release of Turning Account v1.4.0.Turning Account v1.4.0 provides the support for Single Sign-On.Notes for Turning Account v.1.4.0 include:• Support for...
View ArticleTurningPoint Cloud v6.2.1 Release
Turning Technologies is happy to announce the release of TurningPoint Cloud v6.2.1.TurningPoint Cloud v6.2.1 addresses issues and bugs within the software.Notes for TurningPoint Cloud v.6.2.1...
View ArticleTurning Account Server Issues
Please note that the Turning Account server has experienced technical difficulties due to an unprecedented amount of users today. We began to experience intermittent issues at 10:45 a.m. EST and we...
View ArticleTurning Account/TurningPoint Cloud - Setting Up an Offline Password
To use TurningPoint Cloud when you are not connected to the internet, you must set up an offline password. In order to set up an offline password, you must be connected to the internet.Access Turning...
View Article